Help centre

Frequently asked questions

Everything about getting started, pricing, access and sharing your Pyaaar microsite. Can’t find your answer? Get in touch.

What exactly is Pyaaar?

Pyaaar turns your celebration into a stunning, shareable digital invitation microsite — a beautiful multi-section page with features like RSVP, a photo gallery, animations and directions to your venue. You set it up yourself through your own admin panel.

Which occasions do you design for?

Weddings, engagements, birthdays, baby showers, anniversaries, housewarmings, festivals and poojas, and more. Just pick a template that fits your celebration on our occasions page.

Do I need any design or tech skills?

None at all. The moment your payment succeeds, you get instant access to an easy admin panel where you can add your details and photos and customise your microsite yourself — no design or coding knowledge needed.

How do I get started?

Choose a template and plan on our pricing section and complete the payment. That’s it — your admin panel and microsite are unlocked automatically and instantly, and you can start customising right away.

How soon do I get my microsite?

Immediately. Pyaaar is fully self-serve, so as soon as your payment is successful our system gives you access to your admin panel and microsite straight away — there’s no waiting and no manual setup by our team.

Can I make changes after purchase?

Yes, you can customise your microsite from your admin panel. What you can edit and any limits depend on the plan you choose — the full details are listed on our pricing page.

What if my admin panel or microsite doesn’t work?

That shouldn’t happen, but if you don’t receive access after a successful payment, or your admin panel isn’t working, email help@pyaaar.com with your order ID. We’ll check it precisely and sort it out — see our Refund Policy for eligible cases.

Are there any recurring or hidden charges?

No. Each plan is a one-time payment with no subscriptions. We’ll always tell you clearly before any optional add-on. See full pricing.

What payment methods do you accept?

We accept major UPI apps, debit and credit cards, and net banking through our secure payment partner. Payment details are never stored on our servers.

I was charged twice — what do I do?

If you were charged more than once for the same order, email help@pyaaar.com with your payment references. We’ll refund the extra amount and you keep your access. Details are in our Refund Policy.

How long does my microsite stay accessible?

Each plan includes one year of private accessibility, and your microsite will be shareable for 30 days after the event date. Editing is available from your admin panel as set out for your plan on our pricing page.

Can I share it on WhatsApp and Instagram?

Absolutely. You get a clean, share-ready link that looks great everywhere — WhatsApp, Instagram, email, or a printed QR code.

Will it work on phones?

Yes. Every Pyaaar microsite is built mobile-first, so it looks perfect on phones, tablets and desktops.

Is my guest and RSVP data safe?

Yes. We treat your data with care and never sell it. RSVP responses are visible only to you in your admin panel. Read the details in our Privacy Policy.

What is your refund policy?

Because your admin panel and microsite are delivered automatically and instantly on payment, purchases are generally non-refundable. Refunds apply only in specific cases — such as a payment glitch, duplicate charges, or not receiving a working microsite. Our team reviews each case and our decision is final. Full details are on our Refund Policy page.

Still have a question? Email help@pyaaar.com and we’ll reply within one working day.